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A Home Helper Services App

  • Platform

    Mobile App (Android, iOS)

  • Product Type

    Support Service

  • Country

    US

  • Project Type

    Saas

  • Core Technologies :

01

Overview

Helper Services is an on-demand app that makes daily work easier by connecting you with trusted task helpers. Whether itโ€™s grocery shopping, picking up a parcel, standing in line, getting your car cleaned, or handling home deliveries โ€” weโ€™ve got you covered. With real-time bookings, GPS tracking, hassle-free digital payments, and loyalty rewards, Helper Services takes the stress out of daily works so you can focus on what matters most.

02

Problem Statement:

  • Busy city professionals and elderly residents struggle to manage daily outside tasks amidst work and personal commitments.
  • Traditional errand services are fragmented, unreliable, and lack digital convenience.
  • No unified platform exists offering real-time task helper availability, transparent pricing.
03

Objective:

To simplify everyday life by offering fast, reliable, and trusted home helper services on demand. The app is designed to help users save time and reduce stress by connecting them with task helpers for things like:

  • Grocery runs and parcel pickups
  • Queuing or waiting tasks
  • Car cleaning and home deliveries
  • Other daily errands that eat into your time

With real-time booking, GPS tracking, secure payments, and a rewards system, our goal is to make getting help as easy and convenient as ordering food online.

04

Solution:

  • App offers a unified, on-demand platform for booking outside task helpers in minutes.
  • Real-time task tracking, verified service providers, digital payments, and post-task reviews ensure quality and trust.
  • Loyalty program and task credits encourage recurring usage.
05

Key Features:

  • Task Categories: Grocery Shopping, Parcel Pickups, Queue-Standing, Car Cleaning, Document Drop-off.
  • Instant/ Scheduled Booking: Book helpers immediately or schedule for a later time.
  • Live GPS Tracking: Track helper location and task progress in real-time.
  • Secure In-App Chat/Call: Communicate with helpers with personal numbers.
  • Digital Payments & Cash-on-Delivery: Flexible, secure payment options including digital wallets.
  • Loyalty Credits: Earn credits for every completed task, redeemable on future bookings.
  • Ratings & Reviews: Rate helpers to maintain service quality.
  • Helper Verification: Background-checked and identity-verified task helpers.
06

Target Audience:

Busy working professionals

Elderly residents and home bound individuals

Small business owners needing local delivery support

Daily basis required to help for buying and other services with outside person

07

Technology Stack:

Frontend

Flutter (Cross Platform)

Backend

Node.js / Django / Firebase

Database

MongoDB

Notifications

Firebase Cloud Messaging (FCM), local notifications

Geolocation

Google Maps API, Places API

Payments

Stripe

08

Business Model:

  • Task Commission: Percentage cut from every completed task fee
  • Priority Booking Fee: Extra charges for immediate or peak-time tasks
  • In-app Ads: Local businesses promoting services to nearby users
  • Subscription Plans: Discounted task rates and free priority bookings for premium members
  • Partner Promotions: Collaborations with grocery stores and car services
09

Impact & Benefits:

  • Simplified daily living for city users by outsourcing everyday work
  • Created flexible income opportunities for part-time task helpers
10

Challenges Faced:

  • Recruiting and retaining reliable task helpers
  • Managing dynamic task demand during peak hours
  • Preventing last-minute task cancellations
  • Ensuring user safety and service quality
11

Future Roadmap:

  • App Credits Marketplace: Redeem credits for partner brand coupons and offers
  • Group Task Booking: Multiple users can split cost for common errands (e.g. grocery runs)
  • Home Cleaning & Maintenance Add-on Services
12

Conclusion:

App transforms how busy individuals manage their essential outside errands. By centralizing task booking, real-time tracking, and digital convenience into one mobile app, it modernizes hyperlocal services for the city lifestyle. Through verified helpers, flexible payments, and loyalty incentives, application delivers convenience, trust, and reliability in every task completed.

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